Applicant Tracking Systems (ATS)
Key Takeaways
- An Applicant Tracking System ATS acts as a digital hub for all your hiring needs.
- You can use these tools to manage job applications and keep resumes in one place.
- The software helps you automate recruitment workflow tasks like sending emails or scheduling.
- You will centralize candidate data to make better choices with your team.
- Using this technology helps you streamline hiring process tasks and save time.
An Applicant Tracking System ATS is a type of software. It helps you find, track, and hire new workers. Think of it as a digital filing cabinet. In the past, hiring managers had to look at paper resumes. They had to keep files in folders on their desks. This was slow and hard to do. Today, you can use an Applicant Tracking System ATS to do this work on a computer.
The system handles the entire path of a person looking for a job. It starts when they see your job post. It ends when you hire them. The software stores all the information about these people. This includes their names, phone numbers, and work history.
When you use an ATS, you change how you find talent. You no longer have to search through your email inbox for a lost resume. Everything is in the system. This makes your work more organized. It also helps you stay professional. You can reply to people faster. You can also make sure you do not miss a great candidate.

How an Applicant Tracking System ATS Works for You
The way an Applicant Tracking System ATS works is simple to understand. It follows a few basic steps:
- Job Posting: You write a job description. You put it into the ATS. The system then sends that post to many job boards at once.
- Collecting Resumes: When people apply, their resumes go into the ATS. You do not have to download them one by one.
- Parsing: The system reads the resumes. It pulls out facts like job titles and skills. It puts these facts into a profile for the person.
- Ranking: Some systems look for keywords. They show you which candidates match your job the best.
- Communication: You can send emails to candidates directly from the software.
This process helps you focus on the people, not the paperwork. You can see all your candidates in a list. You can click on a name to see their whole history with your company. If they applied for a different job two years ago, the system will show you. This gives you a full view of every person who wants to work for you.
Main Features to Look For
Not every Applicant Tracking System ATS is the same. Some are simple. Others have many tools. When you pick one for your brand, you should look for these features:
Resume Parsing
Parsing is a technical word for reading. The system should be able to read different file types. This includes PDF and Word files. It should take the text and turn it into data you can search. This helps you find people with specific skills very quickly.
Search and Filter Tools
You should be able to search your database. For example, you might need a person who knows how to use a specific computer program. You type that program name into the search bar. The ATS shows you every person in your system who has that skill.
Collaboration Tools
Hiring is a team effort. You might have a hiring manager and a department head. Both need to see the resumes. A good ATS lets you leave notes for each other. You can rate candidates with stars or numbers. This helps the whole team agree on who to hire.
Email Templates
You do not want to write the same email 50 times. You can use templates in your ATS. These are pre-written messages. You can use them to invite people to interviews or tell them the job is filled.
How to Manage Job Applications Effectively
When you have a lot of open jobs, you get hundreds of files. It is hard to stay on track. You can manage job applications better by using a pipeline view. A pipeline is a visual map of your hiring steps.
Most systems use a "drag and drop" board. The columns might look like this:
- New Applications
- Phone Screen
- First Interview
- Final Interview
- Offer Sent
- Hired
When you move a person from one column to the next, you know exactly where they are. This stops people from falling through the cracks. You can also see where the process is slow. If you have 50 people stuck in the "Phone Screen" step, you know you need to spend more time on the phone.
To manage job applications well, you must keep the data clean. Make sure you update the status of each person. If you decide not to hire someone, move them to a "Rejected" list. This keeps your active list small and easy to read.
Ways to Automate Recruitment Workflow
One of the best parts of an ATS is the ability to automate recruitment workflow tasks. Automation means the computer does the work for you. This is a big help when you are busy.
Here are some ways you can use automation:
- Auto-Replies: As soon as a person applies, the system sends a "Thank You" email. This makes the person feel good. It also shows your brand is professional.
- Interview Scheduling: Some systems connect to your calendar. You send a link to the candidate. They pick a time that works for both of you. You do not have to send five emails to find a time.
- Task Reminders: The system can tell you when it is time to call a candidate. It can also remind your team to leave their feedback after an interview.
- Reference Check Requests: You can set the system to ask for references once a person reaches the final stage.
When you automate recruitment workflow steps, you reduce mistakes. You also save hours of time every week. This time can be used to talk to candidates and see if they fit your culture.
Why You Should Centralize Candidate Data
If your company is growing, you probably have data in many places. You might have resumes on your desktop. You might have notes in a notebook. You might have emails from recruiters. This is a mess. You need to centralize candidate data.
When you put everything in one spot, you get these benefits:
- Better Teamwork: Everyone sees the same thing. There are no secrets.
- Less Data Loss: If a recruiter leaves your company, their data stays in the ATS. You do not lose the names of great candidates.
- Faster Searching: You can search your whole history in seconds.
- Better Reports: You can see where your best workers come from. Do they come from LinkedIn? Do they come from your website? You only know this if you centralize candidate data.
Centralizing your data also helps with legal needs. In many places, you must show why you hired someone. If all your notes are in one system, it is easy to prove your process was fair.
How to Streamline Hiring Process Steps
You want to find the best person as fast as possible. If you take too long, the best people will take other jobs. You can use an ATS to streamline hiring process tasks. This means you remove the parts of the job that are not needed.
To streamline hiring process steps, you should:
- Use Scorecards: Give your team a list of things to check during an interview. They can fill this out in the ATS. This makes it easy to compare two people.
- Set Up Notifications: Make sure the system pings you when a top candidate applies. You can call them before your competitors do.
- Use Mobile Apps: Many ATS tools have apps for your phone. You can look at resumes while you are on the bus or waiting for a meeting.
- Bulk Actions: If you need to send an email to 20 people, do it all at once. Do not do it one by one.
By making the process lean, you make your company look better. Candidates like a fast process. It shows that you respect their time.
Choosing the Right Software for Your Team
Choosing an Applicant Tracking System ATS is a big choice. You should not just pick the first one you see. You need to think about your specific needs.
First, think about the size of your company. If you only hire two people a year, you might need a simple tool. If you hire 100 people a month, you need a very strong system.
Second, think about the price. Some systems cost a flat fee every month. Others charge you for every job you post. Make sure you know the full cost before you sign a contract.
Third, look at how easy it is to use. If the software is too hard, your team will not use it. They will go back to using email and paper. Ask for a demo. Try to click around and see if it makes sense.
Fourth, check the support. If the system breaks, who can you call? You want a partner that helps you when you have a problem.
The Role of Reference Checking in Your ATS
Reference checking is a vital part of hiring. You need to know if the person is telling the truth about their past work. Doing this by phone takes a long time. You have to play "phone tag" with old bosses.
You can make this easier with Refhub. Many ATS tools allow you to connect with reference checking software. Here is how it works:
- The candidate enters the names of their referees.
- The system sends an online form to those people.
- The referees fill out the form when they have time.
- The report goes right into your ATS.
This helps you keep all the information in one place. You do not have to wait for a phone call. You can see the report as soon as it is done. This helps you make your final choice faster.
Keeping Your Data Safe and Privacy
When you collect resumes, you are collecting private data. This includes home addresses and phone numbers. You must keep this data safe. An Applicant Tracking System ATS helps with this.
Most systems have high security. They use encryption to hide the data from hackers. They also have "roles". This means you can decide who sees what. You might want your hiring manager to see the resume, but not the salary history. You can set these rules in the software.
Using an ATS also helps with privacy laws. In many countries, people have the right to ask you to delete their data. If you have files all over your office, this is impossible. If everything is in one system, you can find and delete the data in one click. This keeps your company safe from big fines.
Helping Candidates Through the Process
Your brand is not just about what you sell. It is also about how you treat people. Even the people you do not hire should have a good experience. An Applicant Tracking System ATS helps you be kind to candidates.
Most people hate "the black hole". This is when they apply for a job and never hear back. It makes them feel ignored. You can use your ATS to make sure this never happens.
- Send Status Updates: Even a short email saying "We are still looking at resumes" is helpful.
- Clear Instructions: Use the system to send a map to your office or a link for a video call.
- Feedback: If you can, use the system to send a quick note about why they were not a fit. This helps them in their next job search.
When you treat candidates well, they talk about it. They might tell their friends to apply at your company. They might even buy your products in the future. A good hiring process is good for your whole business.
Frequently Asked Questions
What does ATS stand for?
ATS stands for Applicant Tracking System. It is software used by recruiters and HR teams to manage the hiring process.
Why do companies use an ATS?
Companies use an ATS to save time and stay organized. It helps them handle a large number of resumes without making mistakes. It also helps them find the best talent faster.
Can an ATS read my resume?
Yes, most systems use a tool called a "parser". It reads the text on your resume and turns it into a digital profile. This is why it is important to use a simple resume format.
How do I know if a company uses an ATS?
Most large companies use one. If you apply for a job on a company website and have to create a login, you are likely using an ATS.
Does an ATS automatically reject candidates?
No, the system does not usually make the final choice. It helps the recruiter see who matches the job best. A human being still looks at the top candidates and decides who to interview.
Can I use an ATS for small business hiring?
Yes. There are many versions of this software made just for small teams. It can help you look as professional as a big company.
How much does an Applicant Tracking System ATS cost?
The cost varies. Some are free for one job post. Others cost hundreds or thousands of dollars a month. It depends on the features and the number of users you have.
Winning the Talent Race
The world of hiring is changing. You can no longer rely on old ways of finding people. To get the best workers, you must be fast and organized. An Applicant Tracking System ATS gives you the tools to do this.
By using this software, you can manage job applications with ease. You can automate recruitment workflow tasks that used to take all day. You can centralize candidate data so your whole team can work together. Most importantly, you can streamline hiring process steps to make sure you never lose a great candidate to a competitor.
Your company is only as good as the people you hire. Investing in the right technology shows that you are serious about your team. It makes your life easier and your business stronger. Start looking at how an ATS can fit into your brand today. With Refhub and a great tracking system, you will be ready to build a winning team for the future.






