You are looking at a stack of resumes. Every candidate has a high GPA. They all went to good schools. But there is one big problem: none of them have ever held a job. This is the "Professional Student." This group of Gen Z workers spent their time on books and clubs instead of part-time work.
Hiring Gen Z requires a new plan. You cannot look for five years of experience for a starting role. You have to find other ways to see if they will be good workers. This guide will show you how to look past the empty job history. You will learn how to find the best talent through smart university hiring.

In the past, many students worked at grocery stores or cafes. Today, the focus has shifted. Many young people spend their summers in extra classes or volunteer programs. They are very smart and good at taking tests. However, they may not know how to act in an office.
When you start your graduate recruitment, you must change your view. A lack of a job does not mean they are lazy. It means they have focused on different things. Your task is to find out if those skills transfer to your company. You need to see if their academic success translates into professional success.
The old way of hiring does not work for this new group. You cannot just look at a list of past bosses. If there are no bosses, you have to look at the people who saw them work in other ways. This is why university hiring is now about potential rather than past titles.
You need to know how they handle stress. You need to know if they show up on time. Since they have no work history, you must look at their school life and hobbies. This is where entry level recruitment gets interesting. You become a bit of a detective. You look for clues of hard work in their grades, their sports, and their clubs.
When a resume is blank, character references are your best tool. These are people who know the candidate well but were not their employers. For a student, this usually means a teacher, a professor, or a sports coach.
These people see the candidate every day. They see how the student works with others. They see how the student reacts when they fail a test or lose a game. You can build character reference surveys with Refhub to get this information quickly. This allows you to get a clear picture of the person behind the grades.
Refhub helps you make the process of checking references much faster. You do not have to spend hours on the phone. Instead, you can use templates made for people like professors and coaches. Here is how you can use Refhub to build these templates:
Using these tools makes your entry level recruitment much more reliable. You get honest feedback without the hassle of playing phone tag.
When you are hiring Gen Z, you need to ask the right questions. A professor will not know about their sales skills. But they will know about their brain. A coach will know about their grit. Use these points in your surveys:
These questions give you a look at their soft skills. Soft skills are often more important than hard skills for someone just starting their career.
Even without a work history, there are signs that a candidate might not be right for you. You must watch for these red flags during your graduate recruitment process:
By using Refhub to gather this data, you can see these patterns early. This makes sure you do not waste time on the wrong people.
Can I hire someone with zero work experience? Yes. Many Gen Z candidates have strong academic backgrounds and volunteer history. You just need to check their character references to confirm their work ethic.
How do character references differ from professional ones? Professional references talk about job tasks. Character references talk about personality, habits, and values. Both are useful, but character references are needed for new graduates.
Is university hiring more risky? It can be if you only look at resumes. If you use a thorough vetting process with Refhub, you can reduce the risk. You will find people who are eager to learn and grow.
Should I contact high school teachers? For a recent college graduate, college professors are better. If the candidate is very young, a high school teacher or coach is fine.
Hiring Gen Z is an investment in the future of your company. These candidates bring new ideas and a high comfort level with technology. While they may lack office experience, they often make up for it with a hunger to succeed. Your job is to find the ones who have the right habits.
By focusing on character references and using the right tools, you can build a great team. You do not have to fear the "Professional Student." Instead, look at them as a blank slate. You can train them to work exactly how your company needs. All you need to do is make certain they have the right foundation of hard work and honesty.
You have the power to find the next great leader for your business. Do not let a lack of work history stop you from finding talent. Use Refhub to gather the facts you need. Our tools help you reach out to professors, coaches, and mentors with ease.
Stop guessing and start knowing. Build your custom character reference surveys today and make your graduate recruitment a success. Your next great hire is waiting for you to find them.