Recruitment lead generation is often the most difficult part of running an agency. You likely spend hours cold calling or sending emails to people who do not know you. However, you already have access to a list of warm leads that many agencies ignore: the referees provided by your candidates. These individuals are usually hiring managers or senior leaders in your industry. They have already seen the quality of your candidate, which gives you a strong starting point for a conversation.
This guide explains how to use RefHub to turn these reference checks into business opportunities. You will learn to do this ethically and professionally.

Cold outreach yields low response rates. In contrast, business development for recruiters works best when there is an existing connection. A referee is not a cold lead; they are a warm contact who has just validated the skills of a candidate you represent.
When you speak to a referee, you know several things about them:
This makes them the ideal prospect. However, you must handle the transition from "reference checker" to "business partner" with care. If you sell too aggressively, you risk damaging your reputation. The goal is to establish professional credibility first.
RefHub changes how you handle references. Instead of manually chasing phone numbers, the platform streamlines the process. This efficiency allows you to think strategically about the data you collect. When a candidate submits their referees through RefHub, you receive accurate contact details and job titles.
You can use this data to identify which referees are potential clients. RefHub allows you to see the referee's company and position before you even make contact. This insight helps you prepare for a more meaningful conversation.
To make this process scalable, you need the right technology. You can speed up this workflow by using an automated reference checking tool that captures referee details securely. This software organizes the information so you can easily identify who might need your recruitment services.
You must respect the primary purpose of the interaction, which is to verify the candidate's history. To maintain high ethical standards:
Referee marketing requires a soft touch. You are contacting them to help a former employee, so the dynamic is helpful and positive. You should use this goodwill to build a bridge to future business.
Follow these steps to transition a referee into a client using RefHub data:
During or after the reference process, use specific questions to gauge their hiring needs:
These questions flow naturally from a reference check but provide you with information about their pain points.
Referees are often high-quality candidates themselves. They usually hold management or senior specialist roles. This makes passive candidate sourcing a secondary benefit of the reference process.
Even if a referee is not looking to hire, they might be open to a new role in the future. By using RefHub, you capture their current role and tenure. You can tag these individuals in your database as potential candidates for executive or senior-level searches.
Look for these signs that a referee might be a candidate:
If you spot these signals, you can gently pivot the conversation. Ask if they are open to hearing about opportunities for themselves.
Sustainable agency growth strategies rely on maximizing every interaction. You cannot afford to let data sit unused. RefHub provides a consistent stream of names and companies that match your niche.
To turn this into a reliable revenue stream, you must be consistent.
RefHub data should not stay in RefHub. Move this information into your main CRM.
This discipline ensures that you are constantly replenishing your sales pipeline without spending money on external lead lists or advertising.
Yes, but you must adhere to privacy laws like GDPR or local equivalents. You generally need a legitimate business interest or consent. The best practice is to ask the referee during the interaction if they are happy for you to keep their details to discuss future recruitment needs.
Avoid pitching during the initial reference check call, as this can distract from the candidate's validation. The best time is during a follow-up call or email after the reference is successfully completed. This separates the two distinct purposes of your interaction.
RefHub automates the intake of referee contact info. This means you do not have to manually type out emails or phone numbers. It ensures the data is accurate and ready for you to review for business development purposes.
If a referee provides a negative reference, approach with caution. They may still be a valid client, as they clearly have high standards. However, the tone of the relationship might be strained. It is often better to focus your sales efforts on referees who had a positive experience with your candidate.
Turning referees into revenue is a logical step for any recruitment agency. It allows you to work smarter, not harder. You maximize the value of the work you are already doing. By using RefHub to manage the process, you gain time and data accuracy.
Remember that the goal is to build relationships. Treat every referee with respect and gratitude. If you demonstrate professionalism during the reference check, you prove your value as a recruiter. This makes the transition to a business discussion natural and welcome. Start reviewing your referee lists today; your next big client is likely already in your system.